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Welcome to CrownPlay Casino
In a short time, CrownPlay Casino has established itself as a premier online casino destination for Aussie players. With a massive library of over 10,400 casino games and excellent bonuses, the casino truly offers something for everyone. Continue reading to learn all about this casino and how you can claim your welcome package worth up to $750 and 200 free spins.
Pros and Cons of CrownPlay
Pros
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Over 10,400 online pokies and casino games
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Large Live Dealer library
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Cryptocurrency friendly
Cons
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Limited filtering options
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VIP program needs to be overhauled
CrownPlay From The Inside
Bonuses and Promotions at CrownPlay Casino
CrownPlay has a fantastic group of online casino bonuses for both new and loyal players. New players can claim a welcome bonus worth up to $750 and 200 free spins. Loyal players can take advantage of weekly reload bonuses and cashback offers. Continue reading to learn more.
Welcome Package
The CrownPlay Casino welcome bonus is the site’s best offer, giving you up to $750 in match bonuses and 200 free spins, along with a Bonus Crab. Claim this offer when signing up or when making your first deposit of $15 or more to get a 100% match bonus up to $750. If you deposit $30 or more, you’ll also get 200 free spins and a Bonus Crab.
Free spins will be credited to your account in groups of 20 for each of the first 10 days you play at the casino. The Bonus Crab will give you a pull in a live crane machine. The machine has various prizes, including free spins, bonus offers, and casino cash.
The wagering requirement for this bonus is 35x for the match bonus and 40x for free spin winnings. The max bet on this offer is $7.50, and you have 14 days to clear the bonus.
Ongoing Promotions at CrownPlay Casino
CrownPlay has a small group of ongoing promotions, including reload bonuses and cashback offers. Here are the bonuses you can claim.
- Weekly Reload Bonus – Make your first deposit of $30 or more from Monday through Thursday to get 50 free spins. These spins have a 40x rollover, and you have 10 days to clear them.
- Weekend Reload Bonus – From Friday through Sunday, deposit $50 or more to get a 50% match bonus up to $1,050. Deposit $75 or more, and you’ll also get 50 free spins. The wagering requirement is the same as the welcome bonus, and you have 10 days to clear the bonus.
- Live Cashback – Claim this offer when making a deposit, and you’ll get 25% of your losses in Live Casino games up to $300. The qualifying period is from Monday through Sunday, and you’ll get your cashback by Tuesday of next week. There is a 1x rollover on the cashback.
- Weekly VIP Cashback – If you are level 3 or higher in the VIP level, you’ll get from 5 to 15% cashback on losses each week.
VIP Program
The CrownPlay VIP program is a rewards program that is supposed to reward loyalty, but the reality is that the program is likely not going to be feasible for most players. According to customer support, your VIP level is determined by your gaming activity in the last 90 days. It also changes based on the ratio of your deposits, withdrawals, and other bonuses you receive.
The first two levels don’t offer anything of reasonable value. Once you reach Level 3, you’ll receive a cashback offer and a VIP manager. You can also negotiate your withdrawal limits.
Unless you are a high roller or a high-volume player, this program will not benefit you at all. This is one area of the casino that MUST be changed in the future, as it is a waste of time for players.
The Sign-Up Process at CrownPlay
The sign-up process for CrownPlay Casino is super simple, and it just takes a couple of minutes. Here’s a brief tutorial on how you can claim your account.
- Click the orange Register button in the upper right corner of the website.
- Select your welcome bonus, select that you have a promo code, or click that you do not want to play with a bonus and click Choose.
- In the next window, enter your email, a password for the site, select you’re 18 or older and click that you accept the terms of the site. Click Next Step.
- Enter your name, birthday, gender, mobile number, and address. Click Create Account.
That’s it! You’re now ready to make your first deposit and start playing real money online casino games. While the casino does not require KYC verification at signup, they will require you to go through the process before cashing out for the first time. Consider submitting your documents early to avoid payout delays.
Casino Games and Online Pokies
CrownPlay has a massive online casino games library totalling over 10,400 online pokies and casino games. While there is an enormous collection of pokies, there’s still plenty of other gaming for lovers of table games, Live Dealer games, and more. Continue reading to learn more about the available games.
Pokies
The Pokies category at CrownPlay has a little bit of everything for pokies lovers. The filtering system is a bit limited. You can search by provider, name, or look under categories like New and Popular. There are no filters for themes or specialised mechanics such as Megaways.
Games are offered by 55 top providers, including Spinomenal, IGTech, BetSoft, BGaming, Wazdan, and more. Under the Popular section, you’ll see what other players are playing the most. Some popular pokies include Bandido’s Bang, Wolf Gold, Mighty Wild Panther, Buffalo Trail, and Night Wolf Frozen Flames.
If you want to try these games for free, hover your mouse over any game and click the Demo button.
Table Games and Live Dealer Games
The table games selection is relatively robust, with about 86 options. However, all games are grouped together with no filtering options other than search. You’ll find plenty of options for Blackjack and Roulette, along with games like Oasis Poker, Baccarat, High Card Flush, Dice 5 and Solitaire.
The selection of Live Dealer games at this casino is fantastic and anchored by Evolution Gaming. Other providers include Pragmatic Live, Atmosfera, and Swintt. There are many options for Live Dealer Blackjack, Roulette, and Baccarat games.
However, the big draw here is the selection of Game Shows. Some popular games include Sweet Bonanza Candy Land, Deal or No Deal Live, Monopoly Live, Dream Catcher, and Side Bet City. These game shows offer exciting, fast-paced action with the potential for massive prizes.
One thing to be aware of is that not all games may appear in the Live Dealer section. I only saw a single listing for Evolution in the main menu. However, if you bring them up under the provider section, the entire collection pops up. As such, look at each provider individually to get a true sense of the games available.
Payment Methods at CrownPlay
Funding your CrownPlay Casino account is easy. There are fiat options for credit cards, prepaid vouchers, and e-wallets. The casino also accepts 10 cryptos. Withdrawals, even for crypto, take around three days. However, there are no fees.
Deposits
CrownPlay Casino offers 15 deposit options, including many popular fiat options and 10 cryptocurrencies. Here are the options available for AUD deposits.
There are no fees from the casino for deposits. However, you may incur banking fees for credit cards, and miner fees will apply for crypto transfers.
Withdrawals
CrownPlay Casino offers more withdrawal options than other casinos. You can cash out with bank transfers, Jeton, and cryptocurrency. The minimum withdrawal for Bitcoin is a little higher than normal, but one thing we like is that there are no fees for any withdrawal option, including bank transfers.
| Methods | Processing Time | Limits |
|---|---|---|
| Cards (MasterCard) | Instant | Min. $30 |
| e-vouchers (Neosurf, Cash2Code, Paysafecard) | Instant | $30 - $800 |
| e-Wallets (JetOn, Sticpay) | Instant | $30 - $800 |
| Crypto (Bitcoin, Litecoin, Ethereum, Tether, ect.) | 15min. | $45/$30 - $800 |
| Bank Transfer (only withdrawal) | 3 days | $30 - $800 |
The maximum withdrawal per day is $800, with a maximum of $10,500 monthly. These limits go up as you move up in VIP levels. All payment options take three days to process, and payments are only processed from 6 a.m. to 5 p.m. GMT Monday through Friday.
Compare CrownPlay to Other Top Online Casinos
CrownPlay Mobile Casino
CrownPlay Casino is fully mobile-optimised, meaning you can play through your phone or tablet’s web browser. You’ll have the same functionality on mobile as you do on PC or Mac and without the restrictions placed by mobile apps.
| Mobile responsive | ✔️ |
| Mobile Interface | GOOD |
| Accessibility | GOOD |
| Mobile App | ❌ |
Safety and Security Measures at CrownPlay
CrownPlay Casino takes the necessary steps to protect its players. They start by utilising the latest encryption and security technology to secure all data transmissions and protect your identity. Next, the casino partners with elite gaming companies that guarantee fair and honest gaming. The site also uses secure payment options, including cryptocurrency, to protect your funds.
The casino is also licensed by the Curacao Gaming Control Board, ensuring it follows the necessary guidelines for player safety, site security, and honest business operations. Many top online watchdog groups also positively review the casino, adding an extra layer of trust.
CrownPlay's Customer Support
Customer support for CrownPlay Casino is pretty standard. There is a help centre where you can access an FAQ that answers many basic questions. I liked that the answers were a bit more fleshed out than those at many Australian online casinos.
If that doesn’t have your answer, you can contact support via email or live chat. I contacted support via live chat and was connected to someone in just a couple of minutes. The agent quickly answered my questions and appeared to be well-trained. Overall, support appears more than capable of handling issues should they arise.
- FAQ
- Live Chat
- Email – mailto:support@crownplay.com
- Was it Available? YES
- Response Time: 3 h
- Efficiency: GOOD
LIVE CHAT
- Was it Available? YES
- Response Time: Instant
- Efficiency: GOOD
PHONE
- Was it Available? NO
- Response Time: N/A
- Efficiency: N/A
HELP CENTER
- Was it Available? YES
- Response Time: N/A
- Efficiency: GOOD
Responsible Gambling at CrownPlay
CrownPlay Casino takes responsible gambling seriously and offers you the tools and resources they need to control your gaming. You can email customer support to request the following limits be placed on your account:
- Deposit Limits
- Wager Limits
- Cooling off Period
- Time Limits
You also have the option to request permanent self-exclusion from the casino, which is a lifetime ban. Generally, setting limits like wager or loss limits is enough to help players control their habits. However, if you feel that gambling is becoming a problem, we urge you to reach out for help. You can learn more about resources for problem gambling help on the casino’s Responsible Gaming page.
Our Expert’s Opinion of CrownPlay
CrownPlay Casino has a fantastic collection of over 10,400 casino games with generous bonuses, including weekly reload bonuses, free spins bonuses, and Live Casino cashback. While the site is generally user-friendly, the menu options could be improved to help players find table games easier. The VIP program must also be revamped to give more players access to rewards. Despite these minor drawbacks, the mix of casino games and promotions makes this a “must-play” casino.
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CrownPlay Casino Review FAQs
Yes! You can deposit at CrownPlay Casino with Bitcoin and several top altcoins such as Litecoin, Solana, Ethereum, and SHIB.
No, you do not need to download an app to play at CrownPlay Casino. The site is mobile-optimised, meaning you only need a web browser.
Unfortunately, CrownPlay Casino does not offer progressive online pokies. However, there are many games with fixed jackpots, some of which are larger than some progressive prizes at other Australian online casinos.
Yes! CrownPlay Casino is a licensed and legitimate online casino partnered with 55 of the industry’s top gaming partners. Your identity and funds are always safe when you play here.
Yes. There are no laws preventing players from accessing CrownPlay Casino.